“How long will the groom take? And what are your working hours?”
This can vary depending on the breed of your dog, their size, coat condition ( i.e matted). On average going off size and assuming your dog isn’t matted and is having a basic full groom cut we can look at this rough time frame:
Small dogs 1hr - 1hr 30
Medium dogs 1hr 30 - 1hr 45
Large dogs 1hr 45 - 2hrs 30
Majority of my regular clients know exactly how long I take to complete their dog so I give them their collection time when they drop-off their dog. If you are a new client visiting for the first time I wont know exactly how long your dog will take me, that being said, I will message you the collection time 30 mins before finishing your dog, so please keep your phone nearby.
My working hours are Monday - Friday with my earliest appointment time being 8:30am/9:00am and my latest appointment time being 3:00pm. I do not work on weekends or bank holidays.
“I have a puppy, when do you recommend getting them in for their first haircut?”
I’d recommend getting your puppy used to professional grooming as early as possible in life. They can come for their first session at about 12 weeks of age and only after they have had their second set of vaccinations at the vets.
Your pup’s first 1-3 grooming sessions will be more about getting them used to the equipment and the grooming procedure. It is really important to get your pup used to being handled (brushed/washed etc) at home from time to time as well so that it’s not all so unfamiliar for them when they come to visit me.
I do not offer discounted grooms for puppies, as puppy grooms are often more challenging than adult dog grooms, however, I will charge you based on the size of them at the time of the groom in accordance with my price list which can be found under the ‘services’ tab.
“How often should my dog be groomed?”
This depends on your dog’s breed, coat type and lifestyle. Proper coat maintenance requires a combination of regular at-home upkeep and professional appointments. While dogs kept in shorter, practical haircuts can stretch their professional grooming to 6–8 weeks, dogs kept in longer or fluffier styles need to visit the groomer every 4 to 6 weeks. Maintaining a strict schedule prevents painful matting, keeps your dog comfortable, and reduces the stress of salon visits. Smooth and short haired breeds (e.g labradors) can benefit from a visit to the groomers every 12 weeks.
“My dog has sensitive skin and allergy issues, can you accommodate this?”
Absolutely! Simply notify me on this when booking your dog in. I have natural hypoallergenic shampoo I can use on dogs with sensitive skin and I’m also happy to use any vet prescribed medicated shampoo if you would prefer. I provide my own treats in the salon, however if your dog suffers with any food allergies then please notify me on this and bring your own treats with your dog.
There are many shampoo brands out there but my personal favourite brand is ‘For All Dog Kind’. It is important to use dog shampoo (not human) when bathing your dog and also not to wash them too often as this can strip the natural oils from their coat. If you have a puppy I would use sensitive skin shampoo. Unless your puppy/dog get particularly dirty, one full body shampoo wash a month would be recommended. It is also important to rinse your dog’s paws daily with warm water after muddy walks in the winter.
Regards brushes I advise the following:
Short or Smooth Coats: Use a bristle brush or a rubber grooming mitt. These remove dead fur and distribute natural oils for a shiny finish.
Long or Silky Coats: Use a pin brush for daily detangling, followed by a soft slicker brush to gently clear loose fur and minor knots.
Double Coats (e.g., Huskies, Golden Retrievers): Use an undercoat rake to remove dense, shedding fur, and finish with a slicker brush.
Curly or Wiry Coats: Use a flexible slicker brush to prevent matting and a metal comb to catch any deep tangles.
“What brush and shampoo do you recommend for my dog’s breed?”
Once you have enquired I will send you a link to fill out my client form online. After completing the form and agreeing/confirming with me a grooming session date and time, I will book your dog in. You will then receive a booking confirmation with the date and time of your appointment and this will have my address in so you can find me. You will also be sent an automatic reminder message the day before the appointment.
Please note, depending on my availability, there is a chance I may not be able to take on new clients at the time of your enquiry.